Parts

Parts management is at the heart of literally every aftersales transaction within the dealership. Parts availability is crucial for completing workshop orders on time. Moreover, parts and accessory sales is a vital component of revenue at many dealerships.

Ensure smooth service delivery to the customer by setting up efficient processes with a spare parts management software. Minimize inventory cost and drive profitability with incadea.dms.

Parts Sales

Provide an outstanding customer experience with transparent and timely information and a lean parts sales process while tracking and measuring your performance.

  • Accurately quote costs to the customer by viewing the entire stock of available and alternative parts in your own and other branches’ warehouses.
  • Get up-to-date order status and enable proactive communication to customers regarding parts reservations. Track reservation status for back-ordered parts.
  • Set up performance targets and monitor their achievement through the Sales Department by creating item sales budgets and evaluating them based on custom categories.

Parts Inventory Management

Maintain your optimal stock at the lowest possible cost and minimize dead stock while serving your customer quickly and efficiently.

  • Ensure proper warehouse stocking levels and minimize inventory cost through automatically calculated replenishment parameters based on your dealership’s historical data.
  • Take stock quickly and cost-efficiently with the help of an intuitive and barcode-supported physical inventory process.
  • Save cost on parts orders through cross-brand transactions and never order parts from the supplier if they are available within your organization.

Parts Purchase

Plan purchasing cycles and minimize costs with active help from your DMS. Conveniently manage both manufacturer and in-house replenishment in one place.

  • Precisely plan stock requisition with the help of accurate automatic suggestions based on sophisticated prediction logic that takes various factors into consideration.
  • Enable fast processing of all order updates arriving from the OEM via manual or automated alignment of incoming electronic order files with the purchase order.
  • Forecast purchase volumes and necessary investments and monitor and analyze actual figures against the planned budget.

Autoscan (barcode solution)

By partnering with autoscan, we are excited to offer an innovative scanner solution for workshops, warehouses, and tire hotels using incadea.dms worldwide.  

This autoscan Mobile Warehouse Management app allows dealers to perform various tasks efficiently by scanning a barcode or QR code. It is compatible with modern devices and can automate multiple steps in the parts management process chain, from incoming parts to picking and physical inventory counting. Using autoscan, dealers can eliminate errors and achieve a more efficient and streamlined workflows 

Key Product features for incadea.dms: 

  • Item Info and Warehouse Organization.  
  • Incoming goods handling.  
  • Working with sales and service documents.  
  • Automatic posting, invoicing, and printing.  
  • Physical Inventory.  
  • Tire Hotel.  

Liquid Dispenser Integration

Incadea Liquid Dispenser integration for incadea.dms allows bi-directional transaction exchange between incadea.dms and service orders and devices used in dealerships to store and dispense fluid like motor oil, coolant, and windshield wipers.  

Technicians pump oil into the gearbox, and data (the type of liquid, dispenser ID, technician ID, volume) are fully synced with the service order. After scanning the barcode label, technicians can pump the required liquid type at the right volume. Inventory tracking works without manual interaction with the parts department. Automated liquid handling significantly accelerates the whole process. 

Key Product facts: 

  • Communication may be mono- or bi-directional. 
  • Insert, update, reserve, and ship items (liquid) in the service orders. 
  • Interface configurable Data Mapping between Liquid Dispenser and incadea.dms enable integration with companies like GRACO, FALCO, or TECALEMIT. 

Microcat Interface (EPC)

incadea provides an interface framework and concept using special functions to integrate diverse EPC or OEM applications.  

Microcat EPC interface allows users to add parts to a shopping list and send them for further processing to the incadea.dms for service, sales, and purchase orders.  

Key Product facts: 

  • Inventory and price information. Using Microcat EPC, users can access incadea.dms parts information such as stock on hand, part location & bin, and price Information. 
  • Service  Dealers can search for existing customers or vehicles and create parts lists, which can be transferred to existing service orders or to create new ones.
  • Parts Sales and Purchase Dealers can create a parts list and allocate it to existing purchase orders, transfer it to an existing sales order, or create a new one. 

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