With Importer Management Solution we are offering additional functionality to incadea.dms to cover the needs of small to midsize automotive wholesale businesses.
The importer occupies a unique position between the OEM and the dealer. The importer is in the middle of the process of getting a car or car parts produced by the manufacturer to the end customer.
Our solutions enable 60+ leading automotive brands to drive growth globally.
Our deep automotive expertise, first-hand experience with dealers worldwide, and strong relationships with the largest OEMs enabled us to develop globally certified manufacturer integrations.
Vehicle Reception App with integrated Vehicle Health Check (VHC) and AI-powered license plate recognition move the service reception process to the next level.
Vehicle Health Check plays an essential role for service departments. Service technicians can use mobile devices (tablets, smartphones) to complete checkpoints during an inspection without being tied to a desk. The data and media collected are readily accessible for future processing in the DMS.
incadea's Online Appointment Booking (OAB) provides seamless integration between OEM, dealer, or 3rd party online booking systems and incadea workshop resource management.
The OAB API facilitates the complete booking process: finding the nearest dealer, selecting desired services, picking a free timeslot, and the final appointment confirmation. To modify a scheduled appointment, you can cancel or reschedule it online.
Web Service Planner is our web-based application designed to increase usability and flexibility for workshop planning.
Web Service Planner is a central part of incadea.dms Workshop Resource Management solution to schedule and dispatch service jobs, web-based screen fully integrated with our DMS and other add-ons.
Our Web Service Assistant enables service advisors and technicians to manage service orders remotely. It provides straightforward mobile data access and handy functions from our DMS on the tablet.
Digital technologies have started fundamentally changing how workshop owners understand the need to invest in mobile tools to optimize their workshops and elevate the customer experience.