At least twice a year, many of us have to follow the same routine: changing tires from winter to summer and vice versa. Handling dirty tires and losing valuable space in your home causes certain inconveniences. That, of course, is a moment when people start looking at alternatives.
When you need to store your seasonal tires, there is no better place than the Tire Hotel. Tire Hotel is a service provided by dealerships to store seasonal tires on your behalf. Tire storage is well accepted in countries where weather conditions require using different types of tires during the year (summer, winter, spikes).
For dealerships, the Tire Hotel is attractive as well. It can bring an extra revenue stream during the tire season. Frankly asking, who among service managers is willing to ignore such business opportunities? This brings me back to the starting point of my article.
Without a doubt, managing tire storage effectively requires a functional base in the DMS. The DMS must provide a solid end-to-end solution to assist dealerships with the tire storage process and managing a tire inventory effectively, paperless, and remotely.
For instance, tire storage, retrieving, and changing accompanying mobile devices and barcode labels can significantly improve inventory handling and workshop flow. Performing tire season effectively required consistent planning activities, preparation, and an active attitude. Here, Service Planning Tools, CRMs, and tire data collected from VHC play their roles.
Finally, yet importantly, tires are a critical component of vehicles and an element of active safety. Regular inspections and capturing tire conditions (e.g., the tire profile depth) using mobile devices benefit both parties. For the best customer service, convenience, care, and safety when dealing with seasonal tires, and for dealerships, it is a generator of vehicle appointments and future customer visits.
Let me comment briefly on incadea.dms. As a part of the product portfolio, besides other handy functionalities and add-ons, we have an add-on module named incadea Tire Hotel. Tire Hotel is a solid solution that can quickly assist dealerships with a tire storage process while using the functionality from the DMS more effectively. It comprehensively covers the most critical processes of storage, retrieval, and change of tires using a single page named Tire Hotel Order. This allows users to perform tasks faster and, with fewer clicks, see all necessary information related to customers' tires.
To optimize workshop efficiency, our Tire Hotel solution integrates fully with Web Service Planner, allowing dealers to manage service appointments during tire season and allocate resources effectively. Proper planning is a crucial aspect that cannot be overlooked. It is important to remember that if you fail to plan, you are planning to fail.
Secondly, our Vehicle Reception App contains VHC functionality to capture actual tire conditions, generate future service appointments, and boost upsell.
If you want to know more about our solutions, please get in touch with us.
Dr. Juraj Hanus
juraj.hanus@incadea.com