Who we are

Starting out in the heart of Bavaria, in a small town near Munich, incadea concentrated on the automotive industry from the get-go. The company established long-term and successful relationships with leading German car manufacturers (OEMs) such as BMW, VW, and Opel by building a robust dealer management system (DMS) based on Microsoft Dynamics NAV. The strategic partnership with Microsoft became one of the company’s key differentiators and positioned incadea to become a leader in the DMS industry.

With a strong commitment to supporting its customers’ global business requirements, incadea initiated international expansion by opening offices in Russia, India, Taiwan, New Zealand, China, Mexico, Greece, Spain, Portugal, and the Netherlands. At the same time the company shifted from its single-product focus and developed business intelligence, sales, and service apps, all seamlessly incorporated into an automotive software solutions suite. As a result, the company’s customer portfolio expanded significantly; the likes of PSA, Lincoln, Scania, Mercedes-Benz, Porsche, and other automotive OEMs joined the fold.

In 2015 the company decided to enter the tire and aftersales market via a strategic acquisition. In the same year, the company started working on digital marketing, wholesale, and e-commerce solutions across the automotive industry. Our international expansion continued with the establishment of a direct presence in Italy, Norway, the Middle East, and South Korea. With standout, superior customer service, the company was recognized with the 2016 Europe Frost & Sullivan Award for Customer Service Leadership.

Taking a dynamic role within the shift of the automotive industry by leading the digital transformation, we are offering world-class cloud based digital solutions helping dealerships in their digitization journey while in parallel we work together to build great customer-centric experiences focused on customer satisfaction. With our global team of market experts, we create intelligent solutions to meet the industry challenges, enabling the digital transformation and drive organizations to greater productivity, growth and sustainability.

The incadea Automotive Cloud (iAC) has been meticulously designed, leveraging over 20 years of automotive dealer and workshop experience. Its depth of knowledge and innovation continue to drive and simplify the market, enhancing the dealership's workflows and overall efficiency. The iAC is not just a software solution; it has become a strategic partner in the journey toward digital transformation. By harnessing the power of cloud technology, it empowers businesses to deliver exceptional customer experiences, optimize operations, and drive sustainable growth in a competitive market.